Betjli's Privacy Policy – Your information is completely safe with us.

This Privacy Policy describes what information is collected about you when you use the Betjli platform, how that information is used, and how it is kept secure. By registering with or using Betjli, you agree to this Privacy Policy.

We understand how important your privacy is. That is why Betjli has always treated it as a top priority. Our platform uses banking-grade security technology — far more robust than a typical online shopping site.

This policy is written in plain, straightforward language so you can easily understand it. If you have any questions, our support team is always ready to help.

Betjli collects only the information necessary to operate the platform — nothing more. Below is a breakdown of the three types of data we collect:

All data collected by Betjli is used solely to improve your experience and ensure the smooth operation of the platform. Details are outlined below:

• Account Management: Your identity information is used to complete your registration and keep your account active.
• KYC Verification: Identity verification is carried out to prevent fraud and confirm age. This is essential for your security and the security of the platform.
• Payment Processing: To process financial transactions, detect fraud, and maintain accurate financial records.
• Support Services: To resolve your support requests and handle any complaints you may raise.
• Responsible Gaming: To monitor your gaming patterns and alert you promptly if any signs of problematic behaviour are detected.
• Platform Improvement: To analyse user experience and continuously improve the quality of our service.
• Marketing Communications: To keep you informed about promotions and offers, with your consent. You can opt out of such communications at any time.

Betjli never sells your personal data. However, in certain limited circumstances, it may be necessary to share specific information with designated third parties.

• Payment Provider: Necessary information is shared with payment providers such as bKash, Nagad, and Rocket to process your transactions.
• Game Provider: Only the information necessary to operate games is shared with game software companies.
• Legal Obligations: Information may be disclosed in response to a valid court order or lawful request from a government authority.
• Technology Service Provider: We partner with trusted technology companies for server, security, and analytics services — all of whom are bound by strict confidentiality agreements.

• Your data is never sold to advertisers or marketing companies.
• Your data is never shared with competing platforms without your consent.
• Your data is never transferred to third-party entertainment or social media platforms.

Betjli uses industry-leading technology to protect your data — security infrastructure as robust as that of an international bank.

The Betjli website and app use cookies — small text files stored in your browser that help us improve your experience on the platform.

• Essential Cookies: These cookies are used to maintain your login session and ensure security. They cannot be disabled.
• Performance Cookies: To understand how well the website is performing. This data is anonymous and cannot be used to identify you.
• Preference Cookies: To remember your preferences such as language and theme, so you don't have to configure them every time.

You can manage most cookies through your browser settings. However, disabling certain cookies may affect the functionality of some platform features.

Every Betjli member holds the privacy rights described below. To exercise any of these rights, please contact our support team.

All Betjli services are strictly for individuals aged 18 and above. We do not knowingly collect personal information from minors.

Age verification is carried out at registration. If we become aware that data from a minor has been collected, it will be deleted immediately and the associated account will be closed.

Betjli does not retain data longer than necessary. However, certain information may be kept for a defined period to meet legal or regulatory obligations.

• Account Information: For as long as your account remains active, and for up to 5 years after closure to meet legal obligations.
• Financial Transaction Records: For up to 7 years, in accordance with financial regulatory requirements.
• Support Contact: Up to a maximum of 2 years after the issue has been resolved.
• Marketing Communication Preferences: Until you withdraw your consent.

Betjli reserves the right to update this Privacy Policy as needed. Members will be notified of any significant changes in advance via email or an on-platform notice.

Continued use of the platform after any changes will be taken as acceptance of the updated policy. The date of the latest update is shown at the top of this page.

For any questions, concerns, or requests to exercise your rights under this Privacy Policy, please contact us. Our Data Protection Team will respond to your request within 48 hours.